At J&W Equipment, we offer a 30-day return/reject period. This policy begins the day you receive your equipment. During this time, you can inspect it and return or exchange it for any reason—no questions asked.

To return or exchange your item, please inform us before 5 PM PDT on the 30th calendar day after receiving your equipment (the purchase date is considered day 0). Requests must be initiated via email. For buyback requests, the equipment must be available on the buyer’s property, and payment will be made on that property. We will repurchase the equipment from you at 100% of the original purchase price, minus any documentation fees, shipping, taxes, or state fees associated with the return.

Please note, all equipment is insured during this period, except in cases where the customer is intoxicated or under the influence during an accident.